State Farm® Insurance Agent Jessica Cortes

"From literally, start to current status, my agent, Amy, has been more like a friend than "some agent". From the very first phone call, she made sure to get to know my family, our needs, our lifestyles, and our desires for insurance coverages. The personal connection that you get with State Farm is evident and so much more personal than an 800 number with whom you get a different person every time you call. Amy has been a wonderful communicator via every means possible - and I mean every means - phone, voicemail, text, and email - she does it all and she does it PROMPTLY. There was one time where I was literally about to make a purchase in Best Buy, and I needed to know if our Home Insurance policy would cover future damages, so I texted her to check, and she wrote back within 5 minutes. If you are looking for personalized insurance shopping, at a concierge level, then you are done searching. Go with State Farm. You won't be disappointed. Thanks to Amy and her whole team! A+++!"

"I had the pleasure of working with Amy Williams out of Ms. Cortes's office and she assisted me with auto insurance renewal and helped me bundle policies for home insurance for both my primary and rental properties. She caught that I did not have sufficient coverage for my primary and got me a policy with better coverage for my investment property at better rate. Most importantly, she educated me on what was recommended and why based on my specific properties and circumstances. I also purchased an umbrella policy. She was personable and professional and was a pleasure to work with from start to finish and their StateFarm virtual interface was easy to navigate. It was a good experience overall. Thank you, Amy!"

"Working with Amy for my auto and home insurance needs was a grest experience and still is. She's incredibly easy to talk to and super friendly, which made the whole process much less daunting. Amy guided me every step of the way, ensuring I understood all my options. It's clear she genuinely tries her best to help you out, and I really appreciate her dedication."

"Isabel is very helpful , quick in execution and sorted everything out swiftly, thank you very much, great job!"

"Amy provided me great service on my homeowners policy. She is fantastic to working with her. C. A."

"We have worked with Amy Richardson-Williams at Jessica Cortez - State Farm for over 7+ years now and she has been fantastic to work with. She takes the time to understand our needs and asks the questions we have not even considered to ensure our coverages work for us. We have had several claims with our Auto Insurance and have had our claims processed efficiently with many follow ups. We feel we are in good hands with her handling our Home, Auto, Boat and Umbrella Insurance."

"Mary Jo at Rockville, Maryland State Farm office has been the face of excellent customer service for me and my family for many years. We appreciate her patience and knowledge; always best from State Farm, deserves 10 Stars!"

"I really appreciate the personalized attention Angela provided me. I work night shifts, so knowing I have the extra protection of the hospital accident insurance gives me real peace of mind. Angela was incredibly knowledgeable, diligent, and made the entire process smooth and stress-free. She took the time to answer all my questions and made sure I understood exactly what I was getting. Thank you, Angela!"

"Ángela Marín, muchas gracias por tu tiempo y dedicación. Aunque en esta ocasión no pudimos hacer el cambio a State Farm, quiero que sepas que valoré mucho tu atención y profesionalismo. Gracias a ti, ahora tengo un mejor entendimiento sobre los seguros de auto, casa y de vida. Me diste información clara, útil y sin presión, lo cual se agradece muchísimo. Por favor, hazle saber a Jessica que aunque no se concretó la transición, sí me llevo un aprendizaje valioso gracias a ti. ¡Mil gracias de nuevo!"

"Just had to stop and write this review! I'm working with Amy on commercial insurance to protect me from professional liability. She is so knowledgeable, personable and cares about me and my concerns. She's always available to answer questions. Love this about her. Highly recommend!!"

"Great service from Amy and all her team! She helped us so much with our homeowners insurance."

"Amy at State Farm has been fantastic to work with! She helped me set up both my car and home insurance and made the whole process smooth and stress-free. She’s knowledgeable, friendly, and always available to answer questions. Highly recommend!"

"Elle at Jessica Cortes-State Farm did an exceptional job quoting a complex package of homeowners, auto and other insurance under a very tight time deadline. She was detailed, checked with State Farm about what they could cover, and very responsive. I would reach out to her again."

"My name is Vijay Narula My wife and I are currently seeking auto and home insurance, and I recently contacted State Farm Insurance for a quote. I had a wonderful conversation with Ms. Amy Williams, who presented me with an impressive offer. Previously, we were with Liberty Mutual and paying considerably more. Ms. Williams identified significant savings on our monthly premiums. Beyond the cost benefits, I was truly impressed by Ms. Williams' professionalism and thorough understanding of the insurance products. She was not only courteous and respectful but also demonstrated a high level of expertise. Sincerely, Vijay & Nishu"

"I had a great experience working with Tiffany on my auto insurance. She was incredibly patient, helpful, and took the time to walk me through all my options so I could make the best decision. I really appreciated her professionalism and how easy she made the process. Highly recommend her for anyone needing assistance with insurance!"

"Jessica Cortes and her staff are professional, knowledgeable, and experienced. I've been a client for many years and highly recommend this company. Today, I had the pleasure of working with Elle Bennett--her knowledge, attention to detail, and responsiveness exceeded my expectations."

"Cómo todos a veces se atraviesan inconvenientes pero Isabella y Jessica cortes son grandes personas y me han ayudado mucho ..."

"Miss Isabel. provided excellent advice, very good customer service, she was patient and explained everything to me, congratulations, thank you"

"Jessica's staff is experienced, trustworthy and responsive. We've appreciated their service for years!"

"ATTENTION! If you’re here to check out Jessica, you have the chance to work with one of the best offices in the country. Here’s my story: I was hacked and lost over $18,000 in cryptocurrency. I was devastated and felt completely lost. During a consultation with Jessica about life insurance, I mentioned my situation in passing, trusting her as I always have. To my surprise, she reminded me that cyberattack protection was already included in my homeowner’s policy—something she had taken care of without me even realizing it. Less than a month later, State Farm paid me the full amount I had lost! I’ve been working with Jessica for years. Our relationship started when I became a partner in an existing business where she managed the insurance. I couldn’t be luckier. Now, she handles our 401(k) plans, business insurance, and all our personal policies. Another great thing—Jessica’s office agents speak English, Spanish, and Portuguese, making their service even more accessible and helpful. Finding a trusted and reliable insurance agent is rare these days. I highly recommend Jessica and her office to everyone. If you’ve read this far, do yourself a favor—call her. You won’t regret it. Alex Lessa"

"Jessica helped me with my insurance and she did a amazing job, I recommend her to my family since she was able to talk to them in Spanish. She is very understanding and helpful. Don’t hesitate to use Mrs. Jessica"

"Thank you Jessica for the help on my car insurance, very polite and stress free please ask for her and she also speaks Spanish!"

"Jessica Cortes State Farm office has been my insurance agency for at least thirty years. I feel lucky to to be one of their customers. My experience with that office has been wonderful. Each person I've dealt with has been professional, courteous, knowledgeable and accessible. Whenever I have a question, it gets answered promptly and completely. I really feel that the folks there take a personal interest in my particular issues, especially when it comes to discussion of coverage that suits my needs. Jessica, Amy Richardson, Tiffany Reid and Isabel Ramirez have all been terrific to work with. They are conscientious and really do their best to address my questions and concerns. Most recently, I've worked with Elle Bennet who has provided exceptional service and has really gone the extra mile to answer all my questions (there have been many), conduct research with respect to the more complex issues and, in general, make sure my insurance needs are met. I give that office high marks for outstanding service, commitment and efforts on my behalf."

"Angela Marin was super helpful in obtaining my renters insurance. She was great to work with and I am happy I could finalize it with her. I strongly recommend Angie!"

"I’ve been with State Farm my entire life and Jessica’s office is very responsive and efficient. I recently had an interaction with Amy Williams and want to thank her for her always quick and clear answers to my questions!"